SISRA Ltd Cookies Policy
SISRA Ltd (“us”, “we”, or “our”) uses cookies on www.sisra.com (the “Website”) and also on www.sisraanalytics.co.uk and www.sisraobserve.co.uk (the “Services”). By using the Website or Services, you consent to the use of cookies.
Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Website and Services, your choices regarding cookies and further information about cookies.
What are cookies?
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Website, Services or a third-party to recognize you and make your next visit easier and more useful to you.
Cookies can either be session cookies or persistent cookies. A session cookie expires automatically when you close your browser. A persistent cookie will remain until it expires or you delete your cookies. Expiration dates are set in the cookies themselves; some may expire after a few minutes while others may expire after multiple years. Cookies placed by the website you’re visiting are sometimes called “first-party cookies,” while cookies placed by other companies are sometimes called “third-party cookies.”
How we use cookies
When you use and access the Website or Services, we may place a number of cookie files in your web browser. We use cookies to enable certain functions of the Website or Services to work and to store your preferences.
All of the cookies we use are session cookies and we only use them when they are essential for the Website or Services to function for example, session authorisation and traffic management. We also use them to remember options set by the visitor to improve their experience. We do not use cookies for tracking or advertising and we never sell your data on to a third-party.
Your options for blocking cookies
If you do not agree to the use of cookies or certain types of cookies, you can change your browser’s settings to not accept new cookies. To learn more about how to do this, visit the help pages of your browser. Please note, however, that if you delete cookies or do not accept them, some or all of our pages might not display properly.
Third-party Providers
Our Website and Services contain links to websites owned and operated by third-parties. If you use these links, you leave our Website and Services. These links are provided for your information and convenience. We are not responsible for these websites or their content or availability.
Our Services use components of LiveZilla GmbH, Singen (“LiveZilla”) to provide our online support service (“Live Support”). When a Live Support request is initiated, these components collect and store the users’ details for the purposes of assisting with the Live Support request. All data collected is stored centrally on our servers within the UK.
Our Website and Services use the third-party provider Vimeo, Inc. (“Vimeo”) for hosting of and access to embedded video content. When access to a video is initiated, Vimeo will place a cookie in your browser for tracking the number of views a video has received along with other playback values. Vimeo’s privacy policy can be viewed here: https://vimeo.com/privacy.
We use the third-party provider CMNTY Corporation B.V. (“CMNTY”) to provide our online forum (“Forum”). By using the Forum you agree to the terms set out in the CMNTY Privacy Policy which can be found on their website: https://www.cmnty.com/privacy.
We use Google Analytics with IP masking enabled. This enables us to analyse how users browse sisra.com and helps us to improve our site and deliver a better user experience. Google Analytics’ privacy policy can be viewed here: https://support.google.com/analytics/answer/6004245?hl=en&ref_topic=2919631.
We use the third-party provider Hotjar Limited (“Hotjar”) to analyse how users browse sisra.com in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, Hotjar’s privacy policy can be viewed here: https://www.hotjar.com/legal/policies/privacy.
Looking for more information about cookies?
You can find out more about cookies and how to opt out of them by visiting the following third-party websites:
All About Cookies.org – http://www.allaboutcookies.org/cookies/
Wikipedia – https://en.wikipedia.org/wiki/HTTP_cookie
If you have any questions about our Cookies Policy, you can get in touch with us from our CONTACT page.
